Subject: Re: VIP services at the airports of Iran
From: commercial <[email-masked]>
To: Vaba Content <[email-masked]>
Date: Sat, 27 May 2023 11:17:14 +0330

Dear Oksana,Let me thank you for your detailed email.We, at Safiran Airport Service, normally provide ground handling and flight support services to cargo and passenger flights at all international airports in Iran, however we can manage and arrange tailored services to our customers especially when we are awarded for all other services such as handling, fueling, etc. as well.It looks that you are interested in kind of welcome services such as Marhaba and Meet & Assist for passengers arriving or departing on commercial flights.  In this case, please find following information hopping it will help:1.	We can arrange such services in Irania International Airports such as in Tehran, Mashhad, Isfahan, Tabriz, Shiraz, Bandar Abbass, Kish and Zahedan. For further international airports information in Iran, you may refer to AIP’s for I.R. Iran.Ther are CIP Lounges at those airports only.2.	At other domestic flights you mentioned too many of such airports in your email, we can arrange escorting teams to be attached to your passenger groups to facilitate arrival/departure formalities, city transportation, hotel booking, etc.3.	Invoice for such services shall included actual costs such as CIP Lounges and/or Transportation plus our surcharge depending on the size of the group we are receiving. 4.	Yes, VAT is 9% to total invoice and shall be added to the final figures.5.	We perform all fast-track formalities if passenger use CIP services. These services include passport checks, baggage handling (any number), porters and accompanying to city taxies.6.	Especial services may be arranged for transit passengers through CIP services as well. Normally, transit passengers check their luggage to their final destination, but if the may have mistaken, Our CIP crew can assist them by having baggage tags available. 7.	Meeting point at CIP users is immediately after aircraft offboard on ramps. Meeting point for departure passengers are CIP lounges which are available for all users. Departure passengers can be picked up at their hotels if city taxi is requested as well.8.	You will receive name and a mobile telephone number for any requested services to call if required.9.	We are a ONE-WINDOW 24/7-hour company and we will receive your orders at our commercial department10.	You will receive a pre-invoice for such especial pack of services and should be settled before the flights. Remaining balance shall be adjusted after the operation.11.	You will be charged for incurred charges (if any) for any cancellation of orders.Please do not hesitate to contact for any further inquires.Take care and thanks for your contacts.
-------- Original message --------From: Vaba Content <[email-masked]> Date: 26/05/2023  12:17  (GMT+03:30) To: [email-masked], [email-masked] Subject: Re: VIP services at the airports of Iran Dear team, Still waiting for the feedback from you, please update us on the request we sent you before.Thank you!  -- Best Regards, Oksana SidorovaContent Manager phone: +7 (495) 790-05-75  E-mail: [email-masked], Presnenskaya quay, 12, 45th fl."Federation Tower" Complex, West Tower   25.05.2023, 14:11, "Vaba Content" <[email-masked]>:Dear Safiran Airport Services Team! My name is Oksana, I'm contacting you on a behalf of VABA booking system that provides a booking for VIP services at airports for our clients.I'm sending this email regarding your VIP passengers assistance services for travelers of commercial flights at the airports on the territory of your presence.We  are checking the airports in Iran and we would like to cooperate with you in this direction if it is possible. We would like to check if you are servicing this list of airports:ABD - Abadan Ayatollah JamiACZ - ZabolADU - ArdabilAJK - ArakAWZ - AhvazAZD - YazdBDH - Bandar LengehBJB - BojnordBND - Bandar AbbasBUZ - BushehrCQD - Shahrekord Shohada GBT - Gorgan GSM - Qeshm HDM - Hamadan IFN - Isfahan Shahid Beheshti JAR - Jahrom KER - Ayatollah Hashemi Rafsanjani KHD - Khorramabad KIH - KishKSH - KermanshahLFM - LamerdLRR - Larestan MHD - Mashhad Shahid Hasheminejad OMH - Urmia Shahid BakeriPGU - Persian GulfRAS - RashtRUD - ShahroudRZR - RamsarSDG - SanandajSRY - Sari Dasht-e NazSXI - Sirri Island SYZ - ShirazTBZ - Tabriz Shahid MadaniTHR - MehrabadXBJ - BirjandYES - YasujZAH - ZahedanZBR - Chabahar Konarak Could you please inform us at which airports your services are available (Meet&Greet / Meet&Assist, Fast track, Full VIP/CIP service, etc.)? Maybe you also servicing other airports which are not in the list?Could you provide us with the details and prices? Is VAT already included in the given price?Do you have special rates for children? Is service free of charge for infants up to 2 years old?What formalities and procedures are included within the service? Does the agent assist to pass all formalities faster?Is porter service included in the price? How many units of luggage (per person/per booking) the porter is able to assist with?Is the lounge access included in the price?If passenger already has access to another third party lounge, can you escort him to that lounge and then pick up after for boarding in the meet & greet service?Do you operate both domestics and international flights? If you have airports with domestic flights only, please indicate them.Is it possible to order this service for a transit flight passenger? Or service is available only as arrival + departure (meaning the passenger would have to leave transit zone and claim luggage)?Please indicate the meeting points for departure and arrival service. Does the agent usually meet the passengers with a name sign?Please share the contact phone number for passengers use in case of urgent cases.How can we book the service? Please share the e-mail address for booking requests.Can we pay with our corporate credit card? What are other payment methods?Do you have an urgent rate for this service? Is there an extra surcharge for urgent request? If so, how much is it? Please advise your cancellation policy. Thank you in advance! -- Best Regards, Oksana SidorovaContent Manager phone: +7 (495) 790-05-75  E-mail: [email-masked], Presnenskaya quay, 12, 45th fl."Federation Tower" Complex, West Tower