Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788
From: "OPS" <[email-masked]>
To: "'Flight Operations'" <[email-masked]>
Cc: <[email-masked]>
Date: Wed, 18 Jan 2023 19:32:56 +0330

Dear Tatiana

Passengers have now arrived at the airport.

                                                            <file://192.168.40.202/Share%20Center-SafiranAS/Shared%20for%20all%20SAS%20Users/SH.ASKARI/linkedin.docx> 
<http://www.safiranas.com/>

From: Flight Operations [mailto:[email-masked]]
Sent: Wednesday, January 18, 2023 7:21 PM
To: ops <[email-masked]>
Cc: Flight Operations <[email-masked]>
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear colleagues,

Kindly adv flt status,do we have to dla fpl?

Thanks and Best regards

--
Tatiana | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail:  <mailto:[email-masked]> 
[email-masked]

From: ops <[email-masked] <mailto:[email-masked]> >
Sent: Wednesday, January 18, 2023 4:48 PM
To: Flight Operations <[email-masked] <mailto:[email-masked]> >
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Tatiana

Well received the below attachment.

The crew also arrived in the airport a few minutes ago.

-------- Original message --------

From: Flight Operations <[email-masked]>

Date: 18/01/2023 16:53 (GMT+03:30)

To: ops <[email-masked] <mailto:[email-masked]> >

Cc: Flight Operations <[email-masked] <mailto:[email-masked]> >

Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear R.Askari,

Pls print attached docs for crew RA67245

Thanks and Best regards

--
Tatiana | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail:  <mailto:[email-masked]> 
[email-masked]

From: ops <[email-masked] <mailto:[email-masked]> >
Sent: Wednesday, January 18, 2023 4:09 PM
To: Flight Operations <[email-masked] <mailto:[email-masked]> >
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Tatiana

The RAS outbound FPL filed and accepted for 1530UTC.

Also crew left the hotel now for airport.

-------- Original message --------

From: Flight Operations <[email-masked] <mailto:[email-masked]> >

Date: 18/01/2023 16:01 (GMT+03:30)

To: ops <[email-masked] <mailto:[email-masked]> >

Cc: Flight Operations <[email-masked] <mailto:[email-masked]> >

Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear R.Askari,

Please send us FPL ACK

Thanks and Best regards

--
Tatiana | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail:  <mailto:[email-masked]> 
[email-masked]

From: ops <[email-masked] <mailto:[email-masked]> >
Sent: Wednesday, January 18, 2023 2:29 PM
To: Flight Operations <[email-masked] <mailto:[email-masked]> >
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

Let us explain this way; the F/A was in contact to Catering Supplier 
directly. We had no idea what had happened between them. Just we arranged 
payment for catering what was provided by hotel and when crew went to the 
aircraft, we realized there was another order as well. What has happened 
between the F/A and the catering supplier was only between them and we were 
out of the deal. If there was no acknowledgement from supplier or any other 
problem, it’s not our fault. Your flight attendant order catering and 
refused to accept it at the cabin door and it’s obvious that Operator has to 
pay for it since they cannot use it for other flights.

We hope that the explanation is complete.

-------- Original message --------

From: AC-VZLET OPS < <mailto:[email-masked]> [email-masked]>

Date: 18/01/2023 14:06 (GMT+03:30)

To:  <mailto:[email-masked]> [email-masked]

Cc:  <mailto:[email-masked]> [email-masked]

Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Mr. Askari,

  We have only one question left to clarify: did caterer sent "go ahead" in 
reply to the order quote? What if they've quoted USD25000? If yes, then 
Operator has no other way, but to pay for.

Thank you.

Regards,
Alexander | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail:  <mailto:[email-masked]> 
[email-masked]
================================== RAE ====================================
From: ( <mailto:[email-masked]> [email-masked])
Sent: 18,Jan 2023 09:32
TO: Flight OperationsFlight Operations ( <mailto:[email-masked]> 
[email-masked])
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

The catering department explains that the F/A first requested the menu 
directly via email, which was sent it to her, and then she sent the order to 
them, and they also prepared it according that order.
Since it is customary in most private flights, the flight attendants order 
catering to the IranAir catering and also order some food from the hotel 
restaurant. This has also caused that there is no doubt in her order.

From: AC-VZLET OPS
Sent: Wednesday, January 18, 2023 12:45
To:  <mailto:[email-masked]> [email-masked]
Cc:  <mailto:[email-masked]> [email-masked]
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Mr. Askari,

 Thank you, but we still need some clarification.
 Normal procedure for catering order is: request from operator - quote from 
caterer - confirmation of the quote from client.
  Has that been done or caterer only received an email and prepared the 
order?

  We need this information for the client.

Thank you.

Regards,
Alexander | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail:  <mailto:[email-masked]> 
[email-masked]
================================== RAE ====================================
From: ( <mailto:[email-masked]> [email-masked])
Sent: 18,Jan 2023 09:07
TO: Flight OperationsFlight Operations ( <mailto:[email-masked]> 
[email-masked])
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

The Iran Air catering department explained that the F/A had sent a catering 
order via email the previous day and the catering department had prepared 
it, but today she refused to deliver it, and it was not possible to cancel 
it.
Its invoice will be sent you through accounting department in final 
operation.

From: ops
Sent: Wednesday, January 18, 2023 07:43
To: Flight Operations
Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

This issue will be following up.

-------- Original message --------

From: Flight Operations < <mailto:[email-masked]> [email-masked]>

Date: 18/01/2023 07:30 (GMT+03:30)

To: ops < <mailto:[email-masked]> [email-masked]>, Flight Operations < 
<mailto:[email-masked]> [email-masked]>

Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Mr. Askari,

  Could you please check if that order been acknowledged, quoted, and 
confirmed by flight attendant? as normal procedure take these steps, not 
just sending an email.

  Standing by for your kind reply.

Thank you,

  Best regards,

  Alexander

From: ops < <mailto:[email-masked]> [email-masked]>
Sent: Wednesday, January 18, 2023 7:57:00 AM
To: Flight Operations < <mailto:[email-masked]> [email-masked]>
Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

The F/A has emailed the catering order to Iran Air Catering Company and they 
have also prepared it.

-------- Original message --------

From: Flight Operations < <mailto:[email-masked]> [email-masked]>

Date: 18/01/2023 07:04 (GMT+03:30)

To: ops < <mailto:[email-masked]> [email-masked]>, Flight Operations < 
<mailto:[email-masked]> [email-masked]>

Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Mr. Askari,

  Initially, order was sent to catering company. But since no reply was 
received from them (not even an ack), order has been placed in hotel.

   Catering company did not share a quotation either

  Thank you.

Best regards,

  Alexander

Get  <https://aka.ms/AAb9ysg> Outlook for Android

From: ops < <mailto:[email-masked]> [email-masked]>
Sent: Wednesday, January 18, 2023 7:28:36 AM
To: Flight Operations < <mailto:[email-masked]> [email-masked]>
Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

The catering order has already sent to the catering department through the 
F/A.

-------- Original message --------

From: Flight Operations < <mailto:[email-masked]> [email-masked]>

Date: 18/01/2023 06:46 (GMT+03:30)

To: ops < <mailto:[email-masked]> [email-masked]>, Flight Operations < 
<mailto:[email-masked]> [email-masked]>

Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Mr. Askari,

  As has been indicated in our request, catering order was placed in the 
Espinas hotel, we asked you to pay for it.

  Please advise why now additional same order from airport catering company 
has been delivered on onboard?

Thank you

Beat regards,

  Alexander

From: ops < <mailto:[email-masked]> [email-masked]>
Sent: Wednesday, January 18, 2023 6:51:12 AM
To: Flight Operations < <mailto:[email-masked]> [email-masked]>
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

Catering from the hotel has paid.

-------- Original message --------

From: Flight Operations < <mailto:[email-masked]> [email-masked]>

Date: 18/01/2023 05:26 (GMT+03:30)

To: OPS < <mailto:[email-masked]> [email-masked]>

Cc:  <mailto:[email-masked]> [email-masked], Flight Operations < 
<mailto:[email-masked]> [email-masked]>

Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear colleagues,

  Please URGENTLY advise if catering from the hotel has been paid.

Thank you.

Best regards,
  Alexander

Flight Operations
Avia Center Vzlet LLC
E:  <mailto:[email-masked]> [email-masked]
M: +7 987 232 39 80

From: Flight Operations < <mailto:[email-masked]> [email-masked]>
Sent: 18 January, 2023 1:39
To: OPS < <mailto:[email-masked]> [email-masked]>; Flight Operations < 
<mailto:[email-masked]> [email-masked]>
Cc:  <mailto:[email-masked]> [email-masked]
Subject: Re: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear colleagues, good morning!

  As per the crew, no one from you has paid for the catering from the hotel, 
so it is not released by the restaurant.

  Please urgently contact them as crew is ready to leave to the airport.

  Thank you.

Best regards,

  Alexander

From: OPS < <mailto:[email-masked]> [email-masked]>
Sent: Tuesday, January 17, 2023 10:21:04 PM
To: Flight Operations < <mailto:[email-masked]> [email-masked]>
Cc:  <mailto:[email-masked]> [email-masked] < 
<mailto:[email-masked]> [email-masked]>
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

Dear Alexander

We will do the same.

                                                                <http://www.safiranas.com/>
 <http://www.safiranas.com/>

 <http://www.safiranas.com/> From: AC-VZLET OPS [mailto:[email-masked]]
Sent: Tuesday, January 17, 2023 9:42 PM
To: [email-masked]; [email-masked]
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

 <http://www.safiranas.com/>

 <http://www.safiranas.com/> Dear Mr.Askari and team,

  Please confirm below services and arrange print-out and over to the crew 
of attached documents.

Thank you.

Regards,
Alexander | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail: [email-masked]
================================== RAE ====================================
From: Flight Operations ([email-masked])
Sent: 17,Jan 2023 17:29
TO: OPSOPS ([email-masked])
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

 <http://www.safiranas.com/>

 <http://www.safiranas.com/>

 <http://www.safiranas.com/> Dear colleagues,
Pls confirm catering arrangements for OIII and fuel uplift for OIGG

Thanks and Best regards
--
Tatiana | OPS
AVIA CENTER VZLET LLC | Kazan, Russia
T: +7 987 232 3980 | e-mail: [email-masked]

 <http://www.safiranas.com/>

 <http://www.safiranas.com/> From: OPS
Sent: Tuesday, January 17, 2023 7:04 PM
To: Flight Operations
Cc: [email-masked]
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

 <http://www.safiranas.com/>
Dear Artur

We will send the following order to the catering department for preparation, 
and at 5 o'clock tomorrow morning, a crew car will be ready to go to the 
airport from the hotel.

 <http://www.safiranas.com/>

 <http://www.safiranas.com/>

 <http://www.safiranas.com/> From: AC-VZLET OPS [mailto:[email-masked]]
Sent: Tuesday, January 17, 2023 6:51 PM
To: [email-masked]
Cc: [email-masked]
Subject: RE: RA67245/HNDL REQ OIII+OIGG/16-18JAN/TRIP No. AC253366788

 <http://www.safiranas.com/>

 <http://www.safiranas.com/> DEAR COLLEAGUES, BELOW IS CATERING ORDER FROM 
OIII.

THE CATERING WAS REQUESTED BY OUR F/A FROM ESPINAS PALACE HOTEL!

YOU NEED TO COORDINATE THERE FOR ARRANGING PAYMENT THROUGH YOUR SIDE.

CONTACT PHONE: +90 543 970 19 76 SELAMI

DATE AND TIME OF READINESS IS 05.00 AM

ESPINAS PALACE HOTEL

CONTACT PHONE:

 <http://www.safiranas.com/> ...