Subject: m/t Remy\\ Vessel Internet Connection
From: "master" <[email-masked]>
To: "'Support World-Link'" <[email-masked]>, "Maxim IT Engineer" <[email-masked]>
Cc: "Capt. Gautam Bhalla Marine Superintendent" <[email-masked]>, "Capt. Mike Operation - Owner" <[email-masked]>, "Mohammed Shafi Procurement Officer 2" <[email-masked]>, "Omkar Sawant Crewing Manager 4" <[email-masked]>, "Safety Officer" <[email-masked]>, "Technical Director Oleg" <[email-masked]>, "TSI Avinash Singh" <[email-masked]>, "Vladislav Technical Assistant" <[email-masked]>, "CSO / DPA" <[email-masked]>, "Safet
Date: Fri, 18 Aug 2023 04:08:39 -0400

Dear Sirs

Good day,

Please be advised that since 16/08/2023 PM, when is changed vessel internet system configuration (as attached), from that time Internet connection not working on board (e-mail is working, but internet not).

Have checked visually on the VSAT installation , all the time lose the signal connection (1 minutes working - 2 minutes not working and that cycles all the time since 16/08/23 PM).

Please send to vessel the instruction/operation manual for VSAT instalation on board, maybe possible to change the manually Satellite Spot Area (Like on another vessels, where I can catch satellite manually, not in auto mode only)

Also kindly check the configuration of vessel instalation, because the VSAT phones not working as well and advise

Thanking you in advance

Warm & Best Regards,

Capt. Oleksandr Vermiyenko

Master of M.T. Remy

Tel  Vsat: +35725030094                     

Iridium: +881677131783

E mail: [email-masked]